What the Science of Influence and Persuasion Says about Google Reviews

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Most practices have a love-hate relationship with Google reviews. We love them because they bring us a steady stream of new patients, and we hate them because it’s next to impossible to get our team to remember to ask patients to submit reviews. Once our best patients leave, their mindset shifts to the million other things they need to do, and reviews never get written.

Berman Instruments: A New Era in Dental Instruments

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After 35 years of private practice, I am finally able to curb one of my biggest expenses. Although I can’t do anything about being ripped off for decades and overpaying for dental instruments, I now have access to outstanding savings and can pass these saving on to my dental colleagues.

Your Plan for Effective Staff Compensation

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You want to keep your team members happy. After all, you know how important they are to your young practice’s success, and you can see how hard they work each day. That’s why it’s so difficult for you to say no when one of them asks you for a raise.

Buying a Dental Practice?

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As a lender who specializes in the dental industry, I have worked with hundreds of buyers on transition into practice ownership. The vast majority of these have gone extremely well, but there have been a few where things did not go exactly as planned.

Matching Your Equipment Budget to Your Practice Phase

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There is a cautionary tale I have heard numerous times during my talks with dentists over the years. While setting up their practice, they were advised that, to “do it right,” they should fully equip all of their planned space right now. That way, they won’t have to worry about it later when they are super busy, and they can readily expand without delay. Reps tend to say something like this:

The Business Plan: Your Road Map to Success

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This is it: You’re finally ready to open your own dental practice. You’ve dreamed of this for years, and have plenty of ideas about how you’d like your new practice to look and feel. The problem is, you have too many ideas, and aren’t sure how to organize and then execute your thoughts so they translate into success.

3 Myths About Creating Your Employee Handbook

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A common misperception is that employee handbooks only contain rules for how your employees need to conduct themselves—but a well-written handbook also contains many protections for the practice owner and can guide you to comply with employment rules. That is, if it’s written correctly and kept up-to-date.

Tracking Key Practice Indicators

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Most dentists don’t spend a lot of time focusing on key practice indicators (KPIs) or even really know what they should be tracking. As long as they have enough money in the bank to pay the bills, they think they’re doing OK.

What Dentists Need to Know About IT Security

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Most dentists don’t put a lot of thought into IT security. Rather than giving it the priority it deserves, they convince themselves they can just call Steve the IT guy when something goes wrong. These days, that isn’t good enough, and is a mentality that will only serve to damage your practice in the long run.