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How to Decide Between Prep Date and Seat Date for Claims Submission
This question has circulated around offices for decades: Do we submit crowns and other multi-visit procedures upon starting or at completion?
The answer is not a simple yes or no. As with most things in life, it’s not that easy, and anyone giving you a straight answer is missing part of the story. So, let’s review the facts and the complete situation so you can decide what to do within your own office:

Dr. Travis Campbell
4 min read


Inside the Mind of Dr. Pete McClellan: Leadership, Discipline and the Future of Relationship-Based Dentistry
Get an inside look at how Dr. Pete McClellan built a thriving multi-location practice without losing sight of relationships, communication and clinical clarity. In this episode, he shares the systems, lessons and leadership principles that helped him scale sustainably, support mid-career dentists, and create practices where doctors can thrive without burning out.

Dr. Reza Ardalan
2 min read


The Science of Agentic AI: From Language to Action
In recent years, “AI in healthcare” has referred to tools that support radiographic diagnosis. Years earlier it referred to scripted chatbots pretending to hold a conversation. None of it fixed the communication gap that actually matters.
But now we’re seeing something new: Agentic AI. This refers to systems that understand language and use it to autonomously perform actions.

Dr. Nate Jeal
3 min read


Blood Testing and Collaboration in Dentistry: A Conversation with Dr. John Bruce
Dr. John Bruce joins host Dr. Reza Ardalan to discuss innovative approaches to dental care, interdisciplinary collaboration, and the importance of mentorship in professional growth. From expanding clinical tools to personal stories that reveal his unique journey, this episode offers both practical insights and engaging anecdotes for dental professionals.

Dr. Reza Ardalan
2 min read


The Workforce Has Changed. Has Your Dental Practice Kept Up?
When my 25-year-old niece told me salary wasn’t her top concern in a job search, I realized just how much the workforce has evolved. Purpose now matters as much as pay — and in dentistry, that’s changing everything.

Jenine Toback
4 min read


From Coma to Comeback: Dr. Marq Sams’ Journey of Resilience and Grit
From a life-changing accident to building one of the top peri-implant practices, Dr. Marq Sams shares the lessons in resilience and leadership every dentist can apply.

Dr. Reza Ardalan
2 min read


When Protocols Prevail: A 13-Year Follow-Up on an Iatrogenic Perforation Case
Every now and then, a case comes along that reminds us why adherence to clinical protocol and sound judgment are indispensable in endodontics. This case, one of the most fascinating I’ve encountered, follows a patient 13 years after treatment and demonstrates how proper diagnosis and retreatment can turn a compromised situation into a long-term success story.

Dr. William Nudera
2 min read


Systematic Endodontics Live: Techniques, Strategies & Case Solutions
Join Dr. William Nudera for a live webinar where he expands on the concepts from his Systematic Endodontics online course. This interactive session will go beyond the fundamentals, offering a closer look at key techniques and practical strategies that make endodontic treatment more predictable

The New Dentist
1 min read


Dr. Amanda Seay’s Guide to Minimally Invasive Smile Transformations
When we talk about the restorative periodontal interface, what we’re really discussing is the harmony between the pink and the white, the tissue and the teeth. Achieving the ideal smile isn’t just about perfectly shaped teeth; it’s about how those teeth interact with the surrounding gingiva to create a natural, balanced and esthetically pleasing result.

The New Dentist
3 min read


Dr. David Sarver, P-I Brånemark Award for Lifetime Achievement Recipient
After five years of developing surgical treatment plans for patients with facial deformities, Dr. David Sarver reached out to his trusted mentor with one message: clinicians had been treatment planning wrong for 100 years. Instead of brushing him off, that mentor, Dr. Bill Proffit, encouraged Dr. Sarver to plead his case. The problem was clear: when he followed the standard methodology—focused solely on the teeth—the results fell short. Patients who had already undergone unsu

The New Dentist
6 min read


Redefining Dentistry Through Partnership: Insights from Dr. Morven McCauley
In this episode, I sit down with Dr. Morven McCauley to talk about one of the biggest challenges associates face today: finding balance and autonomy in corporate or group practice settings. Morven shares some incredibly grounded advice about knowing your values, standing by your clinical standards, and having open, honest conversations with the people you work for (or with).

Dr. Reza Ardalan
2 min read


Navigating Dental Insurance: Insights from Dr. Travis Campbell
Dental insurance can feel like a tangled web of rules, contracts and affiliations. In this episode of the Dental Slang Podcast, I had the chance to sit down with Dr. Travis Campbell, better known in dentistry as The Dental Insurance Guy. Travis has built a reputation for simplifying one of the most frustrating aspects of practice ownership: managing insurance in a way that benefits both patients and providers.

Dr. Reza Ardalan
2 min read


How Not to Kill Your Patients: A Medical Guide for Dentists
Both medicine and dentistry are advancing at break-neck speeds, making it difficult for clinicians to stay current. Medical conditions and their management are increasingly complex, and if dentists don’t understand these nuances—or how they affect dental treatment, which is also growing more complex—they risk compromising patient safety.

The New Dentist
7 min read


Managing Dental Practice Bonuses: A Strategic Approach to Profitability and Staff Motivation
As a dental practice owner, one of your most important responsibilities is ensuring that your practice remains profitable. Part of this involves managing your team’s compensation, including the distribution of bonuses. While bonuses can serve as an effective tool for incentivizing high performance and rewarding exceptional effort, the way many practices approach bonuses can have unintended consequences for both their staff and their bottom line.

The New Dentist
5 min read
Abfraction: A Unique Access Approach
Brought to you by Board-Certified Endodontist, Dr. Willliam Nudera
Ever considered facial access on a lateral incisor? In this short but powerful case breakdown, Dr. William Nudera tackles a tricky necrotic pulp case with a severe abfraction lesion, and he makes a bold decision to access the canal through the facial surface.

The New Dentist
1 min read


Building a Profitable Dental Hygiene Department
Improving the profitability and performance of your dental hygiene department requires more than excellent clinical skill or motivating patients. In today’s challenging environment, where wage demands rise but insurance reimbursements often stagnate, hygienists may feel undervalued, hindered by outdated equipment, inefficient scheduling, and limited incentives. The key to success lies in strategically optimizing coding, scheduling, communication, and operational workflows to

The New Dentist
4 min read


Navigating Dental Practice Ownership with Confidence
As a practice owner, running a dental practice requires delivering quality care to patients while managing the business side effectively. However, finding financial clarity can often feel like navigating open waters without a map or compass, drifting aimlessly, hoping to reach your destination without a clear sense of direction. With rising material costs, fluctuating patient demand, and managing team members, it can be tough to pinpoint exactly where to focus efforts for gro

The New Dentist
4 min read


Create a Profitable And Effective Hygiene Department with Dr. Travis Campbell
Join Dr. Travis Campbell for a three-hour online course on how to create an efficient, profitable hygiene department without compromising patient care or team satisfaction. Being in-network with dental insurance doesn’t mean sacrificing quality or profitability. In fact, many unprofitable hygiene departments struggle with issues like under-coding services, insurance denials, and inefficient internal systems.

The New Dentist
2 min read


Responding to Insurance Refund Demands After Patient Complaints
Insurance refund demand after a patient complaint? Don’t rush to pay. These requests are often based on misunderstanding, not clinical error, and can usually be challenged with the right documentation and strategy.

Dr. Travis Campbell
3 min read


Learning to See What Matters with Dr. Katya Archambault
Every radiograph tells a story, some of trauma, some of healing, and sometimes life-altering diagnoses. Dr. Katya Archambault doesn’t just interpret images, she teaches dentists how to see what they’re missing. In a field where early detection can change lives, Dr. Archambault is reshaping how radiology is taught by empowering dentists to walk into their practices knowing they won’t miss crucial signs.

The New Dentist
6 min read


Blood Work and Dentistry: A Missing Piece in Comprehensive Care
Early detection and prevention are the foundation of long-term wellness. Because dentists see patients more frequently than most medical providers, they are uniquely positioned to identify systemic risk factors before disease progresses. Incorporating blood testing into dental care supports truly patient-centered treatment by aligning oral health with whole-body health and expanding access to preventive screening.

The New Dentist
1 day ago2 min read


How to Bill When a Patient Has Maxed Out Their Dental Insurance Benefits
This is one of the most common billing questions, and understandably so. Most offices have heard of “non-covered service laws,” but few have had the time to investigate what those actually mean, especially when handling situations where a patient has maxed out their dental insurance.

Dr. Travis Campbell
Apr 152 min read


When Dentistry Becomes Diagnosis with Dr. Ratna Indah on Systems, Science, and the Bigger Health Picture
Dr. Ratna Indah approaches dentistry with a perspective that reaches far beyond the operatory. In this episode of the Dental Slang Podcast, she shares how a background in journalism, a deep curiosity about systems, and a deeply personal family health journey reshaped the way she practices dentistry—and how she defines wellness in patient care.

Dr. Reza Ardalan
Apr 133 min read


Smile Confidence and Healthy Aging
Cosmetic dentistry is often framed as a pursuit of youth or appearance—but its impact goes far deeper. As patients age, teeth naturally wear, discolor, shift, and sometimes are lost altogether. These changes affect more than just a smile—they can influence how people see themselves, causing them to smile less, withdraw socially, and feel less confident in everyday interactions.

The New Dentist
Apr 83 min read


Why Multi-Location Ownership Is the Next Great Opportunity
Across the U.S., U.K., and Europe, the dental industry is undergoing a major transformation—one that presents both a challenge and an extraordinary opportunity for dentists willing to think beyond the operatory.

Dr. Peter McClellan
Apr 35 min read


A Diagnostic Advantage: How Dentists Can Detect Hidden Systemic Health Issues
Many patients arrive in my office because they were referred for something specific—an implant, periodontal treatment or an evaluation for gum disease. Addressing that problem is important, but over time I have come to realize that it is rarely the entire story. What we see in the mouth is often a reflection of larger biological processes happening throughout the body.

Dr. John Bruce
Mar 264 min read


Patient Communication and Conversion Strategies
Launching a new dental practice is always exciting, but it comes with challenges—especially in today’s digital age, where online reputation can influence first impressions before patients ever step through your door.

Drs. Nate Jeal and BT Nguyen
Mar 234 min read


Know Your Numbers with Wyatt Ferber: Bottom Line Business Planning for a Healthier Practice
Wyatt Ferber wants dentists to see their practice the same way they see a patient: through clear diagnostics, measurable trends, and an honest evaluation of what’s working—and what isn’t. In this episode of the Dental Slang Podcast, he breaks down the financial fundamentals behind a stable, profitable dental business and explains why understanding key metrics isn’t just about revenue—it’s about creating a practice that supports better care, healthier teams, and long‑term sust

Dr. Reza Ardalan
Mar 193 min read


Case Continuum: Managing an Extreme Skeletal Cant With Limited Treatment Options
In this case, we explored one of the most challenging cant presentations I’ve seen — a patient with a severe skeletal cant involving not only the maxilla, but the orbit, eyes, and overall facial framework.

Dr. Amanda Seay
Mar 193 min read


Mouthguards Matter: Protecting Smiles from Youth Sports to the NFL
When most people think about a dentist’s role in professional sports, they imagine treating a knocked-out tooth during a game. In reality, the role goes far beyond emergency care.

Dr. Chad Kasperowski
Mar 164 min read
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